Is the demo clinic real?
No. Aarna Dental is a fictional clinic with sample data so you can explore every screen. Its dentists, locations and fees are invented, bookings there are not real appointments, and calls and WhatsApp are disabled. Please use made-up names in the demo.
How do I get started?
Book a free 20-minute walkthrough. On a video call, or at your clinic, we show HelloDentistly with your treatments and fees and set up your workspace with you. Then take the 14-day free trial (no card needed) and, when ready, prepay for 1, 3, 6 or 12 months by UPI, card or net banking.
Do you send WhatsApp messages automatically?
Every plan includes one-tap WhatsApp: the message is pre-filled in the patient’s language and your team taps send, so nothing goes out without a person choosing to send it. Automated sending through the WhatsApp Business API, with approved templates, quiet hours and opt-out, is being rolled out clinic by clinic; ask us about availability for yours.
Which languages are supported?
Patient reminders: 11 languages, from Hindi and Tamil to Odia (see the list above). The staff interface is in English today. Onboarding and support are in English and Hindi.
Does it handle GST correctly?
Invoices carry SAC codes, CGST/SGST split, financial-year numbering and the amount in words. You set the GST treatment per treatment type with your accountant, because the healthcare exemption and its exclusions depend on the service classification, and the software applies your settings consistently.
Can you move my data from Excel, Practo or another software?
Yes. Import patients from Excel or CSV yourself in minutes, or let us do it: assisted migration is free on 1-year plans and ₹5,999 one-time on shorter plans.
Is my patient data safe?
Each clinic’s data lives in its own isolated workspace. Traffic is encrypted in transit and stored data is encrypted at rest on Cloudflare infrastructure in line with its platform defaults. Staff PINs are stored hashed, access is role-based, and sensitive actions are logged. You can export everything as JSON or CSV at any time.
Do I need to install anything?
No. HelloDentistly runs in the browser on Windows, Mac, Android tablets and phones, can be added to the home screen as an app, and keeps working through short internet drops.